There have been reports that some Internet security product merchants design their order forms in such a way that subscription renewals will occur automatically using the credit card information you provide when you first order the product. A lengthy “Terms of service” document will often contain one line stating that, unless the company is informed in advance by the customer, automatic renewal will occur. Once automatic renewal happens, it will not be an easy process to secure a refund.
I recently purchased an Internet security product, using a credit card, from one of the companies listed in the report at the link below. The product has slowed my computer to a crawl at times and I will definitely not be renewing in July of 2008. Yesterday, I e-mailed the company and stated that I would not be renewing. Strangely enough, they replied that they do not have my credit card information on file and I would not have to worry about automatic renewal. I’m not taking any chances. Today I reported my credit card lost and will be receiving a new account number and card within six days. Besides, it’s a good idea to change credit account numbers every so often, as you would change passwords on bank accounts.
Check out the link below.
http://windowssecrets.com/2007/05/17/01-Microsoft-McAfee-Symantec-charge-cards-repeatedly
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